IT Assistant- LAPARKAN
• Install, configure, test, maintain, monitor, upgrade and troubleshoot end user workstations, hardware, cellphones, mobile devices and, networked peripherals.
• Ensure all setup parameters meet company standards.
• Follow maintenance protocols to ensure systems are secure and ready for users.
• Perform minor structured wiring repairs and punch downs.
• Receive and respond to incoming calls, help desk tickets, and/or emails regarding PC and/or hardware problems.
• Responsible for accounting, organizing and maintaining of IT assets
• Ensure confidentiality of sensitive and proprietary information; adheres to company security policies.
• Support all locations -in and out of town-.
• Ability to work flexible hours, if needed.
Requirements and qualifications:
• Diploma or equivalent.
• Technical certification (i.e A+ certification) would be an asset.
• Knowledge of basic computer hardware, software and networking.
• Ability to work on a shift basis, including weekends and public holidays –as needed-.
• Experience with PBX system will be an asset
Other Desired Skills:
• Excellent interpersonal skills, with a focus on listening and questioning skills
• Strong written and documentation skills
• Ability to work productively in self reliance environment
• Proactive and self motivated.
Interested candidates, visit www.laparkan.com to complete an application. You will be required to submit a resume.